This Privacy Policy describes how Chicago Cleaning Pros ("Chicago Cleaning Pros", "we", "us", or "our") collects, uses, and shares information about you when you use our website (https://chicagomaidpros.com) and contact us for cleaning services.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (phone number, email address)
- Service requests and preferences
- Communications with our team
We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and referring URL. This is collected through standard web server logs and analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and provide quotes
- Schedule and confirm cleaning appointments
- Send service confirmations and follow-ups
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with cleaning professionals in our network to fulfill your service requests, and with service providers who assist in operating our website (analytics, hosting). All parties are bound by confidentiality agreements.
Cookies and Analytics
Our website uses cookies and similar tracking technologies to analyze website traffic and usage patterns. We use Google Analytics and Google Tag Manager for this purpose. You can opt out of analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no internet transmission is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests within 30 days.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at [email protected].